Support Suite
If you would like to create a brand new Vendor Return, simply go to
Order > New > Vendor Return/RTV from the main Savance Enterprise
window. This is the simplest way to create a new Vendor Return. An
example of how to do this can be seen below.
This ...
Once you are ready to convert a Vendor Return to an RTV (Return To
Vendor), you can do so by opening the Vendor Return and clicking the
Convert button at the top of the main window! This can be seen below.
You will then be asked to confirm the conver...
In some cases, you may want convert a large amount of Vendor Returns
at once. Rather than opening each Vendor Return one by one, simply
open the Accounting Manager and go to the Vendor Returns tab in the
Accounts Payable section. A list of all Vendor Retu...
This Savance Enterprise documentation shows you the procedure for
creating a vendor credit manually.
* Manually Create A Vendor Credit [1] (PDF)
* Manually Create A Vendor Credit [2] (Video)
Links:
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[1]
http://www.savanceenterprise.com...
Let's say a customer returned items, which were received in an RMA. If
the items were put in the Suspect On Hand Bin during the RMA Receiving
process, you have the option to automatically generate a Vendor Return
from the Warehouse Manager.
To do so, go ...
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Once you are ready to convert a Vendor Return to an RTV (Return To
Vendor), you can do so by opening the Vendor Return and clicking the
Convert button at the top of the main window! This can be seen below.
You will then be a...
Once you have converted the Vendor Return to an RTV, you are ready to
pick, pack, and ship the items back to the vendor. You will find the
shipper in the Status tab of the order entry screen, as seen below.
At first, the shipper will be white to show tha...
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