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Knowledgebase : Savance Enterprise > eDocSavant

Auto Indexing not Working with Savance Enterprise's eDocs

* Auto indexing is not working - and after entering the order number, the account name and PO does not come up. a. This is related to the import engine on the server not running. Start the engine and manually export/import the data in accordance wit...

eDocSavant Setup

The following documentation will show you how to set up eDocs for Savance Enterprise. * eDocs Setup Guide [1] (PDF) Links: ------ [1] http://www.savanceenterprise.com/downloads/documentation//eDocSavant-Setup-Guide.pdf

How to Clear Out eDocs

EXISTING INDEXED RECORDS FROM DATABASE Open SQL Management Studio, choose the edocs database (typically SolutionSavant), and execute the following command "TRUNCATE TABLE eDocuments". TAKE CAUTION ON THIS COMMAND AS IT DELETES EVERYTHING THAT HAS EV...

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