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Knowledgebase : EIOBoard > Administrator
     
You must have full access to the server or SQL database to do this task. You need to open up SQL Management Studio and connect to the database so you can run queries. You can also use the SQL Tasks from EIOBoard Admin, but that is more difficult so we ...
The manual upgrade script will fail when running the EIOBoard manual upgrade script from Azure Data Studio. Azure Data Studio is not support at this time. Please run the manual upgrade script from SQL Management Studio or SQLCMD to see the desired resu...
In the Company Settings section of the Administrator, there is a setting called "Only Prompt for Required Upgrade". If this setting is checked, you can upgrade your EIOBoard server to the latest version without prompting your users to upgrade (unless i...
DESKTOP APPLICATION Company User Settings is a tab in the Administration window. It is used to control the appearance and functionality of EIOBoard for your users. To change the deployed settings, you can check or uncheck the setting in the 'Deploy...
BACKGROUND Some Server Upgrades from version 9 to version 10 require manually removing old DevExpress assemblies. When manually uninstalling EIOBoard, the old versions of these assemblies remain. You will receive a similar error after login telling yo...
In the Company Settings section of the Administrator, there is a setting called “Disable Modification of Processed Future Statuses”.  If this setting is checked, non-administrators will not be able to edit or delete a future status tha...
For the staff-centric interfaces, filters select specific information to show when we choose a column. Chose a filter from the search bar when you need it. Administrators can lock a filter in place with Company User Settings. Furthermore, you could dec...
Whether you are populating user profiles for the first time or adding additional departments, the User Import Wizard makes this process simple. The Web-base User Import has superseded the Desktop Import Wizard. Please review the Web-base User Import ht...
EIOBoard (EB) has many built-in security groups. Additional security groups can be defined to fit most--if not all--necessary configurations. Below is a summary of what each security group can access within EIOBoard. EIOBOARD DEFINED SECURITY GROUPS ...
While Savance strives to produce working, error-free code in all of our products no program is perfect. From time to time a new release or update may have an issue that was overlooked during testing. If you feel you have found a bug in one of our progr...
As Administrator, you have the ability to ignore future status updates for users. This can come in handy if a user is out sick or on vacation, and they have future statuses in place for Meetings, Lunch, etc. When this option is enabled, it will p...
Newly updated infinias software or changes to the infinias database may disrupt the EIOBoard integration. If this is the case, first verify the EIOBoard website is listed properly in the Peripherals tab of IntelliM. 1. If the events don't show up...
Recurring appointments without an end dates can cause issues for system administrators and other professionals scheduling regular meetings. There are a few reasons you should use end dates. If the appointments without an end date are no longer applica...
If you would like to configure an EIOBoard status to not override the comment of your previous status follow these steps (Note: You will need to have access to an EIOBoard Administrator account to follow these steps) * Open the EIOBoard Administ...
One of EIOBoard's most unique administrative features is its scalability. EIOBoard has the ability to neatly organize thousands of users on a single status board, allowing any user to easily find other users in a specified department, physical location, o...
Background: The 'web.config' file holds different assemblies required for other applications to interact with the EIOBoard Server. Otherwise, the website will remain unaffected. Our various applications contact the EIOBoard Server through various s...
If SQL Server Express fails to install during the On-Premise installation, there are some troubleshooting steps you can take to figure out what may have caused the problem. In addition, you have some alternative options to install SQL Express on the sa...
Prerequisites for EIOBoard Server Version 10 Offline Installers Sometimes security or network settings block download or install of prerequisites necessary for EIOBoard server installation. If you do not have permission to temporarily change the netw...
There are situations, where the SQL Server and EIOBoard Server are installed on different-but networked machines. Assigning the proper permission for external accounts is tricky. When the Installer does not have permission to modify the SQL Server ...