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Knowledgebase : EIOBoard > Active Directory Sync
     
Make Sure "Validate Credentials with Active Directory" is checked "validate credentials with active directory" is always unchecked after an upgrade. That allows users to sign in with their username as their password. Recheck box after update to resto...
The Active Directory (AD) Sync is an easy way to import users into EIOBoard from your company. The system does this by looking at the AD user names and matching them with the EIOBoard users. If the user name in AD is not found as an EIOBoard user, then...
If you are using the Active Directory Sync (AD Sync) tool built into the EIOBoard Server (versions 6.1 and above) you may experience an issue where you enabled a user from the Administrator, but the next day the user you enabled appears disabled again. Th...
This article explains how to manually export your users from Active Directory to a CSV file so you can import them into EIOBoard with the User Import Wizard built in to the Administrator in the EIOBoard Application Interface or EIOBoard Outlook Interfa...
You can use Control Panel's Administrator Tool called ACTIVE DIRECTORY USERS AND COMPUTERS to export your users with their email address information. To manually export all the relevant information for use by EIOBoard, there are a couple steps to perf...
* _What EIOBoard interfaces support the Azure Active Directory integration?_ The Azure Active Directory integration is supported on the EIOBoard browser, desktop application, and Outlook Add-in interfaces. EIOBoard began supporting the Azure Active Di...
To deploy WINDOWS AUTHENTICATION and make full use of AD Sync: * Make sure you set the "WindowsAuthentication" key to 1. You can set up the app or the add-in on a system, login successfully, then set the Windows Authentication checkbox, then set any...
10.3.47+ Past version 10.3.47, you can check Active Directory Security Groups to be synced. In the AD tree, security groups are represented by Group icon, and group members are listed under its respective security group. This will allow you to jus...
While Savance strives to produce working, error-free code in all of our products no program is perfect. From time to time a new release or update may have an issue that was overlooked during testing. If you feel you have found a bug in one of our progr...
If you are receiving an error after upgrading from an older version of EIOBoard that says either of the following in the Web Browser: Or the following in the Application/Add-in: Follow these steps to resolve the issue: * Open up your EIOBoa...
This article addresses an issue where users are accidentally deleted through the Active Directory Sync feature of EIOBoard, then added back again, but all their status history and other information is missing.  This can happen when a user who was ...
At times a poorly defined path during installation can cause conflicts with saving management settings in the EIOBoard server. Whether this is the root of the problem or not, the methods below will allow you to enable AD Sync for your EIOBoard. This i...
This article describes an issue where users are not imported using the EIOBoard AD Sync (Active Directory Sync) tool from the EIOBoard Server Admin on your EIOBoard server or they are missing from the template and cannot be selected. This can happen if...
ACTIVE DIRECTORY INTEGRATION If you want to integrate your Active Directory users with EIOBoard, you can either use the automatic sync feature which updates your user information nightly. So, if their information changes in Active Directory, it will...