Make Sure "Validate Credentials with Active Directory" is checked
"validate credentials with active directory" is always unchecked
after an upgrade. That allows users to sign in with their username as
their password.
Recheck box after update to resto...
The Active Directory (AD) Sync is an easy way to import users into
EIOBoard from your company. The system does this by looking at the AD
user names and matching them with the EIOBoard users. If the user name
in AD is not found as an EIOBoard user, then...
If you are using the Active Directory Sync (AD Sync) tool built into
the EIOBoard Server (versions 6.1 and above) you may experience an
issue where you enabled a user from the Administrator, but the next
day the user you enabled appears disabled again. Th...
This article explains how to manually export your users from Active
Directory to a CSV file so you can import them into EIOBoard with the
User Import Wizard built in to the Administrator in the EIOBoard
Application Interface or EIOBoard Outlook Interfa...
You can use Control Panel's Administrator Tool called ACTIVE
DIRECTORY USERS AND COMPUTERS to export your users with their email
address information. To manually export all the relevant information
for use by EIOBoard, there are a couple steps to perf...
* _What EIOBoard interfaces support the Azure Active Directory
integration?_
The Azure Active Directory integration is supported on the EIOBoard
browser, desktop application, and Outlook Add-in interfaces. EIOBoard
began supporting the Azure Active Di...
To deploy WINDOWS AUTHENTICATION and make full use of AD Sync:
* Make sure you set the "WindowsAuthentication" key to 1. You can set
up the app or the add-in on a system, login successfully, then set the
Windows Authentication checkbox, then set any...
10.3.47+
Past version 10.3.47, you can check Active Directory Security Groups
to be synced.
In the AD tree, security groups are represented by Group icon, and
group members are listed under its respective security group. This
will allow you to jus...
While Savance strives to produce working, error-free code in all of
our products no program is perfect. From time to time a new release or
update may have an issue that was overlooked during testing. If you
feel you have found a bug in one of our progr...
If you are receiving an error after upgrading from an older version
of EIOBoard that says either of the following in the Web Browser:
Or the following in the Application/Add-in:
Follow these steps to resolve the issue:
*
Open up your EIOBoa...
This article addresses an issue where users are accidentally deleted through the Active Directory Sync feature of EIOBoard, then added back again, but all their status history and other information is missing. This can happen when a user who was ...
At times a poorly defined path during installation can cause
conflicts with saving management settings in the EIOBoard server.
Whether this is the root of the problem or not, the methods below will
allow you to enable AD Sync for your EIOBoard. This i...
This article describes an issue where users are not imported using
the EIOBoard AD Sync (Active Directory Sync) tool from the EIOBoard
Server Admin on your EIOBoard server or they are missing from the
template and cannot be selected. This can happen if...
ACTIVE DIRECTORY INTEGRATION
If you want to integrate your Active Directory users with EIOBoard,
you can either use the automatic sync feature which updates your user
information nightly. So, if their information changes in Active
Directory, it will...
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