Follow the instructions below to apply the new License Key. You can
apply your new key with the EIOBoard Application, Browser, or Outlook
Interface. UPDATE USING THE EIOBOARD BROWSER INTERFACE 1. Open the
EIOBoard Browser Interface and login.
2. If yo...
REFUND
All purchases are non-refundable. You can cancel your subscription at
any time by contacting us using the contact information provided
below. Your cancellation will take effect at the end of the current
paid term.
If you are unsatisfied with...
Yes, you can switch from an EIOBoard-Hosted account to a
Customer-Hosted account. You would purchase the Customer-Hosted
version and would be credited for the number of month remaining on
your EIOBoard-Hosted support contract, if applicable.
There ...
SWITCHING HOSTED SOLUTION
YES, but there is a Cloud Migration fee to port your organization
over to an EIOBoard-Hosted One. If you purchase a Cloud Migration, we
are happy to schedule a Cloud Migration Meeting to help you export
your users and use th...
Yes, you may upgrade, or increase your software user level, and pay only the difference plus the pro-rated renewal price to bring your software up to date if Customer-Hosted (Hosted locally on a server that you provide). For example, say yo...
EIOBoard keeps the data of alerts, chat history, logs and statuses
for each user. Since this data will take up a lot of space over time,
automatic tasks occur to erase old information. Here is a list of how
long the data is stored by default:
Data S...
This article expains how to access support, what sort of response
time you should expect (SLA), how we handle hardware issues, what
constitutes "super critical", and how our professional services work.
Included with all Savance software services is a p...
No, the trial/demo for EIOBoard will be kept exactly as you used during your trial. Once a purchase is made, and if we are hosting, the only work that needs to be done will be on the back end by us and will be seamless to you and your users. If you deci...
Version 10
The latest release requires Windows 7; C++ 2010 SP1 Redistributable
Package (x64) [1], and .NET Framework 4.7.2. [2] The Application
installer will automatically download any prerequisites and install
them (which may require a reboot).
...
Call Us: (248) 478-2555
2655 E. Oakley Park Rd, # 210, Commerce Township, MI 48390 
(877) SAVANCE (728-2623) 
