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Knowledgebase : EIOBoard > Frequently Asked Questions > Browser Interface
     
YES, you certainly can very easily. The user simply clicks on the "My Time" (right next to the Phone list) link in their Web interface. They can put in a date range and then click on that date and either add an entry if they forgot to check in or out, ...
YES, you have full control to customize several colors as well as uploading your company logo (Pictures add-on is requested for Customer-Hosted customers to upload and manage pictures). Our page can also be embedded as a frame or a web part to a master...
Yes, the administrator was first available in the Browser Interface and then was added to the Application Interface so almost all administration functionality is available in the Browser Interface. However, the Administrator for EIOBoard cannot change the...
Yes, the phone list is available and may be printed so you can supply it to your staff or use it for a backup.
YES, the Application and Browser Interfaces, and Outlook Add-in allow you to manage user pictures. The Picture Add-on to utilize this feature comes default with all current purchases of EIOBoard. For more information, see these related articles or c...
Yes, users can adjust their status history, thus adjusting their time used for time card generation.
With the EIOBoard status board you are able to specify which headers are available to view. Each person has the option to have different columns and arrangements. They can be added, removed, and sorted by following the steps below. CHOOSE COLUMN HEA...
In EIOBoard Web, if you are unable to locate some users under Admin>Users, it's possible the users are being filtered out by the search parameters which can be accessed here. There are filters for UserType, Group, Locations, Security Groups. There i...
For the staff-centric interfaces, filters select specific information to show when we choose a column. Chose a filter from the search bar when you need it. Administrators can lock a filter in place with Company User Settings. Furthermore, you could dec...
Once a user is signed in, they can manage and update their password from within the Browser, Application, or Outlook add-in interfaces. BROWSER INTERFACE 1. Login to the Browser. 2. Click on My Info and Settings in the upper right corner. 3...
Here are instructions on how to integrate EIOBoard with Google Sites. This feature will allow you to add a window in your company's Google Site for everyone to use. The window can be placed anywhere in the site, for your company's convenience. * Cl...
While Savance strives to produce working, error-free code in all of our products no program is perfect. From time to time a new release or update may have an issue that was overlooked during testing. If you feel you have found a bug in one of our progr...
INTRODUCTION Some prior knowledge of HTML/CSS will be a plus. Currently there are 2 ways to access the HTML Board Edit section To Access the HTML Board via Web Application * You must be logged in as an admin user in order to access this webpa...
CREATING A DOCUMENT QUESTION In Version 10.3 and higher of the Kiosk, you can create the Video Question in the Question Manager. 1. Go to the Question Manager in Administration [1] 2. Create new question in Your Question Profile. Scroll down a...
If you are receiving an error after upgrading from an older version of EIOBoard that says either of the following in the Web Browser: Or the following in the Application/Add-in: Follow these steps to resolve the issue: * Open up your EIOBoa...
If you would like to link EIOBoard inside of your Outlook Web Access (OWA) follow these steps: * Open up Internet Information Services (IIS) and locate your OWA site * Click the plus sign next to the site to have a drop down of the folders in sid...
This article applies only to customers who have an on premise aka customer hosted installation of EIOBoard. Some of our on-prem customers have asked if they can remove the default comment (NightlyStatusUpdate) that shows up when users are signed out Autom...
Some users experienced this specific "viewstate" error when changing windows or tabs. There are a few technical reasons for the issue. If you do experience this "viewstate" error, we have a few steps for your to follow. Figure 1: Screenshot of the e...
IN ORDER TO PRINT AS EFFICIENTLY AS POSSIBLE USING THE BADGE/LABEL PRINTING FEATURES IN EIOBOARD'S VISITOR MANAGEMENT TOOLS FOR FRONT DESK OPERATIONS, WITH AS LITTLE USER INTERACTION AS POSSIBLE, IT IS BEST TO CREATE A SHORTCUT FOR GOOGLE CHROME YOU CAN U...
To add boolean operators to a custom report, scroll to the bottom of the "filters" on the left hand side of the screen. Locate the "and" operator. To use the "and" operation, first click the "+" to the right of the "and". Next add specific information...
If you are using zScalar Cloud Security, but are having issues accessing EIOBoard make sure your public IP is correctly added into the locations list (You must contact zScalar support for this step). You will also want to check and make sure you have ...
THE USER IMPORT WIZARD allows administrators to add relevant User information from a spreadsheet into EIOBoard. The spreadsheet (.XLSX FORMAT) needs identifiable headings to match standardized or custom fields. The spreadsheet must include two PIECES O...
EIOBoard's Browser Interface gives you the option to view the status board, change your status, and more. This interface can be convenient because no installation is required on your computer, and it works on any operating system. To open the browser i...
Here are the Reports you can find in the Browser Interface by default: Group Audit Report Shows the audit trail of users as they are assigned or moved from group or department to another group or department CUSTOMER SUMMARY Shows the length ...
WEB BROWSER AND DESKTOP APPLICATION A standard view (default) or mini-view is available for the EIOBoard application and Web Browser. STANDARD VIEW In the Standard View, you can see everyone that matches your current set filters listed, and along ...
If you are a Customer-Hosted customer, you have the option to allow users to automatically log in to the EIOBoard Browser Interface based on their Windows credentials (if their Windows credentials match their EIOBoard credentials). This is a perfect wa...