Support Suite

Savance releases major enhancements to our warehouse management module by providing a means for delivery and signature capture.  The features gives drivers the ability to organize a manifest and sort deliveries, load a handheld gun with a manifest, and be guided to each stop.  Once at a  stop, drivers can efficiently pull the items, capture signature or refuse with reason, and cut their overall delivery time significantly.  The system ties nicely into our document management by creating a delivery document with the customer signature and exact delivery date/time in PDF format available for staff or even the customer to pull up at anytime.

New feature planned!  With OrderSavant 8.0, every document that is printed from the server can now also be exported into a PDF document with a configurable path and file name based on a configurable set of rules.  This cuts out the process of scanning documents and can reduce paperwork.  A company can even choose to print solely to this method for such things as a billing copy and adjust their workflow to utilize electronic documents rather than relying on a paper version.

Nelson Electric goes live with shipping!  Nelson Electric started shipping all items using Savance’s state-of-the-art shipping module on Monday, August 30, 2010.  They had been using the system in addition to paper for quite some time and fine tuning the shipping labels, packaging slips, and overall process changes.  A few days into the golive, Steve Shuman, Vice President at Nelson Electric said, “Everything went smoothly yesterday and today.  Furthermore - the problem we had on Tuesday was apparently unrelated to Savance.”