Privacy Policy Updates

We reserve the right to change this statement and will provide notification of the change at least thirty (30) days prior to the change taking effect.

Collected Information

We request customers who register to use our services to provide us with their contact information, such as their name, organization name, address, phone number, e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using Savance Workplace services.

Savance Workplace uses this information to set up the requested services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our services and to send information such as promotions and events. Savance may also email information regarding updates or downtime to our service.

Customer email addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of being contacted by Savance, or receiving information from us, at any time by sending an email to support@savance.com. Again, email will not be distributed or shared with any third parties, and customers can opt out of receiving any communication by contacting Savance at any time.

Credit Card Confidentiality

Savance Workplace uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of processing credit card payment(s).

Customer Data

Savance Workplace customers may be using the website to host data and information (“data”). Savance Workplace will not review, share, distribute, print, or reference any such data. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their own user registration and password.

Anonymous Info

The Savance Workplace website may collect certain information from visitors to and customers of the site, such as Internet IP addresses. This information is logged for sales efforts and usage and status change reporting for an organization. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies

When you interact with the Savance Workplace website, we strive to make that experience easy and meaningful. When you visit the Savance Workplace website, our web server sends a cookie to your computer. Cookies are files that web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser and system. Unless you choose to identify yourself by logging into the Savance Workplace website, you remain anonymous to us. If you log in to the Savance Workplace website, you have the choice to select the “Remember me” option, which will store your username and password in the form of a cookie on your local hard drive. This is solely used for the purpose of automating the login process next time you visit the website.

Third-Party Websites

The Savance Workplace website may contain links to other websites. Savance is not responsible for the privacy practices or the content of these other sites. Customers and visitors will need to check the policy statement of these others websites to understand their policies, as they may differ from ours. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security

The Savance Workplace website has security measures in place to help protect against the loss, misuse, and alteration of the data under our control. Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. The Savance Workplace website also implements an advanced security method to encrypt and decode dynamic data from the application and kiosk interface to the server. Savance hosts the website in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Savance Workplace provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

Opt-Out Policy

Savance Workplace offers its visitors and customers a means to choose how we may use any information provided. If, at any time after initiating a trial or ordering services, you change your mind about receiving any information from us, simply send a request to support@savance.com to opt out of any future communications.

Correcting & Updating Your Information

If customers need to update or change registration information, update billing information, or discontinue the service, they should call their sales representative or use the information from our Contact page to reach a support specialist.

Additional Information

For any questions regarding this Privacy Statement or the practices of this website, feel free to contact us directly.