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Knowledgebase: EIOBoard

How to Update the Cloud Service URL

Posted by Elizabeth Stanley on 28 September 2022 09:25 AM

Updated URL for Cloud Service

The URL for the cloud customer login has been updated from https://www.eioboard.com/eioboard to use https://cloud.savanceworkplace.com instead. As part of several security and scalebility initiatives, as well as a rebranding from EIOBoard to Savance Workplace, Savance has changed our primary cloud URL, and the old URL will be phased out by the end of November.

Updating Server URL on various Interfaces/Applications

Desktop Application and Outlook Add-in

Kiosk

iPhone - Click on the "... (More)" button from the Home screen, then Settings, and adjust the first textbox manually. Press Test Connection to validate it.

Android - Click on "..." from the home screen, and select Settings, and adjust the server setting manually

Deploying New Setting via Registry or through Automated Setting Deployments

You can read more about automated deployments and registry settings, including the server URL setting, that can be set and adjusted in the registry here. It is recommended that the application is shutdown, the new registry setting applied, and then the application restarted for the setting to properly be applied.

Getting Your Saved Password

Since this is a new hosted site, the cache unfortunately does not carry over. However if you had your password saved in your browser, you can find your browser's saved password for 'eioboard.com' by following the guide for your browser below:

Chrome

Firefox

Microsoft Edge

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