Support Suite

User Login

SMTP Not Sending SMS Text Messages

Posted by Sam Gaid on 13 April 2016 05:24 PM

Sometimes Customer-Hosted EIOBoard users are unable to send text messages to cell phones, even though their mail settings on their server are correct. Please make sure that you have a SMTP username and password keyed into the settings screen. Cell phone carriers do not usually allow anonymous messages, so it should be required.

Savance | The Company

Savance sets ourselves apart from our competition by keeping it personal. We actively request feedback, know our customers by first name, integrate their ideas into our products, and measure our success based on their happiness. The way businesses used to be run.