Support Suite

Let's say an EIOBoard user is at his PC and is about to go to lunch. Perhaps the user wants to change his status to "Lunch", but then he needs to swipe at the Infinias door reader to exit the building. Normally, the OUT status of the Infinias reader will override any recent status changes.

However, in some cases like this, you will want to ignore Infinias card swipes since the user clearly wants his status to be "Lunch", not "Out". To do so, you can open the EIOBoard server and go to Management > Settings > Advanced. The bottom setting will allow you to ignore all Infinias card swipes if the user just changed his status within X minutes to a status of the same type.

Simply check that box, and then EIOBoard will ignore any status changes caused by Infinias card swipes within the specified amount of time! Please note that you can configure status types from the EIOBoard client by going to Administrator > Status Management.