Support Suite

If you need to set a return penalty for either Vendors or Customers:

1. Select 'Admin'->'Administrator' in the top menu.

2. In the popup that follows, select the 'Sites' tab and the 'Site Settings' sub tab under it,

then select 'Edit' at the bottom of the window.

3. You can then select either the Vendor Return Penalty or Customer Return Penalty drop-down

and decide if you want to apply a percentage or a flat fee. Once you have selected a type of penalty

and applied a value, select 'Update!' and the penalty will be applied in all returns.