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Knowledgebase : EIOBoard > Frequently Asked Questions > Active Directory Sync
     
In version 9.1.36 and later of EIOBoard Server a setting was added to the Active Directory Settings for Auth Type. This was done to support several different authorization types possible in Active Directory. If you encounter an error "Credentials m...
If you are using the Active Directory Sync (AD Sync) tool built into the EIOBoard Server (versions 6.1 and above) you may experience an issue where you enabled a user from the Administrator, but the next day the user you enabled appears disabled again. Th...
The setting shown below in EIOBoard server settings will allow you to set EIOBoard to automatically add new users anytime a new user is added to an OU that is checked in the ADsync Template. In the Active Directory Sync Tab of EIOBoard Server you ca...
Active Directory Integration (AD Sync and Windows Authentication) is only available in the Customer-Hosted version.  This is because the AD Sync sets the password to be the same as the username, and with Windows Authentication it relies solely on the user...
If you are receiving an error after upgrading from an older version of EIOBoard that says either of the following in the Web Browser: Or the following in the Application/Add-in: Follow these steps to resolve the issue: * Open up your EIOBoa...
For customer who have more than one Organization in their installation there may be times the need to move a user from one organization to the other. If your users are Synced with Active Directory there are steps in the Administration Panel and the Ser...
If you are having an issue with some or all of your Active Directory Groups not syncing to EIOBoard follow these steps: * Open up your EIOBoard Server Admin * Run a manual sync * If the Manual sync log shows that 0 users are synced, ...