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Kiosk CE(3)
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WINDOWS 10/11
You can either run this script in Powershell as an admin, or open
Task Scheduler and manually create the task with these parameters.
Note for version past 10.3.50, the exe will be located at C:\Program
Files\Savance\EIOBoard Kiosk\EIOBoa...
An individual can adjust the EIOBoard settings so that alerts on
guest sign in are enabled and the way in which they should be received
is selected.
This same setting can be deployed to the entire organization within
the "Company User Settings" of t...
KIOSK AND EIOBOARD WEB
YES, it sure can! When you set up the EIOBoard Kiosk, you put in a
username and password for your organization which identifies you to
www.eioboard.com [1] and allows you to use the Kiosk.
Links:
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[1] http://www.eioboard...
If when trying to register a Kiosk Software License, you receive this
error, [image 001 (1).jpg], you will need to allow unrestricted access
from this computer in your ISA Server. To do this, follow these setps.
On the ISA Server:
1) Click "Start", ...
No, you can use any magnetic id card including licenses, credit cards, etc. Or you can purchase some cards and a magnetic writer from us.
No, updates are not required since all of our data is held on the server and is communicated over the network.
Sometimes the DS457 Barcode Scanner will have issues scanning if
there is not adequate lighting conditions. In that case, you can scan
these two barcodes in order to improve it's performance in Low Light
Conditions:
A recent Windows Update causes the DYMO Label Writer 450 printers to
print blank labels or badges. This guide explains how to resolve the
issue for Kiosk versions that do not install the DYMO Software version
8.7.4. Ultimately, you will have two optio...
This article addresses an issue with the wall mount PC with Windows XP Embedded where it appears to be locked after Windows starts. If you are using the Punch software you may also see an issue where the Punch software does not start at bootup. What m...
When installing the EIOBoard Kiosk you may get an Error 1001 or in
some older versions of the Kiosk you may get a more general error
telling you to contact support because there has been a problem with
install.
Version 10 will show the more specific...
WHERE CAN I GET THE LATEST VERSION OF THE KIOSK?
If you are a Cloud/EIOBoard-Hosted Organization, you can download the
latest version of the kiosk here:
https://www.eioboard.com/downloads/latest/EIOBoardKioskPC.exe [1]
If you host your own serve...
The Status Board screen in the EIOBoard Kiosk is certainly
customizable. To configure this, you will need to create a new view.
Here are the instructions on how to do this:
1. Open the Kiosk and log in as the administrator. [1]
2. If you need to make a ...
You can create a Custom Field either manually through the
administration portal, or as you create the question when adding a new
question.
TYPES OF FIELDS
* Contact Fields: The following fields appear in the "Contact Info"
screen
* These are th...
The Host Profile for the Here To See question determines who shows up
on the list for Visitors to select who they are here to see. It can be
edited either from the Kiosk, or from the Question Manager on the Web
if all your kiosks are above version 10.3...
0. If your default page is not the Main Screen with the Staff sign-in
option, you can get to it by pressing the bottom left corner of the
Visitor Sign-in screen or the Status Board.
1. Press Staff
2. Put in the code: 7282623
3. Press Login, th...
If you ever need to access your organizations screening settings to
change or review them, you may do so through the Kiosk application:
1. Enter your kiosks settings:
https://support.savance.com/Knowledgebase/Article/View/726/0/how-to-change-kiosk-s...
The Kiosk supports customizing the logos that appear in the Kiosk
screens. You can customize both the left and right logos on the login
screen. The following image types are supported in priority order:
_GIF_,_ BMP_, _JPG_, _PNG_, _ICO_, _JPEG_
The ...
INTRODUCTION HOW TO GET TO YOUR SETTINGS -
To access your kiosk settings, first you must login to your kiosk
using '7282623'. This login is found under 'Staff' in most cases. Once
logged in, you should see 'Customizations' after clicking the right
a...
As of version 10.1.35, you can set all buttons, not just the Back
button, to be invisible but still clickable in the kiosk.
ALL BUTTONS
1. Enter the Kiosk Settings [1]
2. Go to Customizations-> Buttons (You may have to click the right
arrow on t...
While Savance strives to produce working, error-free code in all of
our products no program is perfect. From time to time a new release or
update may have an issue that was overlooked during testing. If you
feel you have found a bug in one of our progr...
In the Kiosk, you can set both the Visitor and Staff question
profiles separately. This means you can make two different question
profiles, one for staff, and one for visitors, or have both set to the
the same question profile.
VISITOR QUESTION PROF...
To turn down the fan on a Kiosk device, follow these instructions:
*
Open the Kiosk's BIOS. To do this, plug in a keyboard into the Kiosk
if you haven't already. Restart the Kiosk and follow the commands on
the screen before Windows Starts. It w...
Windows Vista, Windows 7, and Windows 8 have the ability to display
Gadgets on your desktop.Gadgets are mini programs that offer useful
information at a glance. For example, you may want to add a Gadget
that displays the current temperature. You can ha...
INSTALL FINGERPRINT
* Download the required Fingerprint component install tool for your
EIOBoard Server:
* http://www.eioboard.com/downloads/Utils/FingerprintSDK.exe [1]
* Install the fingerprint by running the executable
* Accept English and...
The Kiosk version 9.0.87 and later allows you to add a video among
the list of guest or patient sign in questions. For more details on
how to set up and use this feature, please watch the following
training video:
* VERSION 9
In version 9, the qu...
WINDOWS PRINTER SETTINGS
We found a promising resolution to the slow label printing. We have
had multiple customers confirm this addresses the issue.
1. Open the printer properties in window for the Dymo printer
2, Go to the Advanced tab
3...
If you want to distinguish status updates by location without having
a status for You can do exactly that, and we already have status
location added as a default field that works with our location
feature!
You can add locations in the groups and loca...
If you are using an ASUS PC and are getting prompted with an “Easy Mode” selection or a toolbar with stylus options, these can be uninstalled. Just go into Add or Remove Programs and uninstall the "Easy Mode" and "Soft ...
OVERVIEW
The Temperature Sensor is an Artificial Intelligence (AI) Facial
Detection tool that uses infrared to detect temperature but only when
a face is detected in its field of view (the blue oval). If guests and
screening subjects frequently exper...
If you have a PC that has the EIOBoard Kiosk software installed on it
and you want to run the Kiosk on a second monitor, you have a few ways
of doing this. This is very handy if you have a large monitor on
display for your Kiosk (especially at a Reception...
User Accout Control
If you get an error saying you must be an administrator to register the kiosk, yet you are an administrator, turn off User Account Control.
Turn off UAC (User Account Control)
...
Our policy is to stand by the manufacturer's warranty and as long as
you are in support, we will help facilitate manufacturer warranties,
and then provide you with the best options. If you are outside of the
manufacturer warranty, unfortunately we are ...
Here are the links to the Advantech 3” kiosk:
Directly to the pictures:
http://www.advantech.com/products/LargeImgShow2.asp?product_ID=1-2IZ4MT&model=TPC-30T
To the overview:
...
EIOBoard uses an industrial kiosk and rated for over 10 million touches to a single location on the screen. You can find out more information on the products themselves here: http://www.advantech.com/products/Touch-Panel-Computers/sub_1-2MLKN9.aspx
If you are viewing your EIOBoard kiosk and some users are not
appearing in the view this is more likely caused by there being a
filter applied to the view. The filter options are available when you
edit the specific kiosk view and removing them is rath...
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