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Policy on Assisting a Customer with an EIOBoard Server Move and Upgrades
Posted by Savance on 14 February 2011 04:45 PM

Assistance with moving EIOBoard to a different server and upgrades is not part of our normal support.  However, you have a few options. 

  1. You can follow the following kb articles which will walk you through the different moving options.
    1. How do I move EIOBoard to a Different Server
      http://support.savance.com/index.php?group=eioboard&_m=knowledgebase&_a=viewarticle&kbarticleid=177


    2. Moving EIOBoard to a Different Server but keeping SQL separate
      http://support.savance.com/index.php?group=eioboard&_m=knowledgebase&_a=viewarticle&kbarticleid=142

    3. Moving EIOBoard’s Database Only to a Different SQL Server
      http://support.savance.com/index.php?group=eioboard&_m=knowledgebase&_a=viewarticle&kbarticleid=188


  2. You can purchase a 2 hour block of training and an EIOBoard support staff member will assist you in moving servers over a remote session.  Follow the link below for more information. http://www.eioboard.com/HelpfulGuidesandPages/Training.aspx