Support Suite

Configure Your Blackberry

Since EIOBoard Mobile requires JavaScript to work correctly, you must make sure JavaScript is enabled on the BlackBerry device. Follow the steps below:

1. Check your Blackberry device OS version before you begin. You can accomplish this step by clicking on the "Options" link and then clicking on "About." You will need to be using Blackberry OS 4.0 or higher; older versions do not support JavaScript.
2. Open your Blackberry Internet Browser by clicking on your "Internet" icon on the home screen of your Blackberry.
3. Click on the "Options" link in the Blackberry Internet browser.
4. Choose the "Browser Configuration" option. Scroll down through the choices shown and click on the option that says "Support JavaScript."
5. Choose "Enable" for "Support JavaScript," which will turn on JavaScript for your Internet browser.
6. Choose the "Save" option. Now simply browse to your EIOBoard site and you should automatically be redirected to EIOBoard Mobile.

Customer-Hosted Mobile

From a mobile device (will automatically redirect):
http://YourServerNameOrIP

From a standard browser (to test it out):
http://YourServerNameOrIP/Mobile

EIOBoard-Hosted Mobile

From a mobile device (will automatically redirect):
http://www.eioboard.com

From a standard browser (to test it out):
http://www.eioboard.com/Mobile