Outlook Disables My EIOBoard Add-In Every Time
Posted by Travis Fleenor on 23 April 2018 09:57 AM
Outlook gives some users grief by requiring that they re-enable the EIOBoard Add-In every time they open Outlook. If you set the EIOBoard Add-In behavior to 'Always Load' from the registry, this setting could resolve your issue. Note: The name of your Add-In depends on the version could be either: EIOBoard Outlook Addin 2010 or Savance.EIOBoard Outlook Add-in.
Instructions in this article discuss how to set that key for an Outlook Add-In:
Look in the registry and set the 'Load Behavior' to 3 under-
1. Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Savance.EIOBoard Outlook Add-in x64
2. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Savance.EIOBoard Outlook Add-in x64
You can also make sure that Outlook isn't disabling EIOBoard at the same time by clearing out the entries in:
and Adding a dword entry called 'Savance.EIOBoard Outlook Add-in x64' with a value of 1 under-
For more information see Step 2 in our Outlook Troubleshooting Guide
Outlook 2013 and Later
Adding a dword entry called Savance.EIOBoard Outlook Add-in x64 with a value of 1 under-
Where '1x.0' represents your current version of Outlook.
Office 365The O365 Version of Outlook, or Click-to-Run Version, may
not respond to the Add-In resiliency from a Registry Key. Many Office 365 subscriptions allow you to install the Desktop (Full) Version of Outlook.
The best option is to install the desktop version of Outlook and maintain the Add-In resiliency locally. Otherwise, you are forced to click: " Do not check this Add-in for 30 days" every month.
To find out if you can download a full version:
After installing the EIOBoard Add-In, apply the "Always Load" behavior mentioned above. This will resolve the issue.
Here are some additional troubleshooting guides for the Outlook Add-In