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Knowledgebase: Technical
Issues Uninstalling the EIOBoard Client
Posted by Savance on 23 May 2011 08:39 AM

This article addresses potential issues uninstalling the EIOBoard Application Interface or EIOBoard Outlook Interface. 

First and foremost, make sure that EIOBoard is not running before beginning the uninstall.  If you are using the EIOBoard Outlook Interface, you will need to make sure Outlook is closed completely.  It is also recommended that you login with the native administrator account on the PC, or at the very least use a user account that has local administrative rights on the PC.  If you are getting an error uninstalling due to a corrupt installation, try doing a reinstall / repair, then uninstall after this completes.

If you are still having issues, contact our support and we can do a GoToMeeting to connect up and troubleshoot further.