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Policy on Assisting a Customer with an EIOBoard Server Move and Upgrades

Posted by Savance on 14 February 2011 04:45 PM

Assistance with moving EIOBoard to a different server and upgrades is not part of our normal support. However, you have a few options.

You can follow the following kb articles which will walk you through the different moving options.
1. How do I move EIOBoard to a Different Server
  http://support.savance.com/index.php?group=eioboard&_m=knowledgebase&_a=viewarticle&kbarticleid=177
2. Moving EIOBoard to a Different Server but keeping SQL separate
  http://support.savance.com/index.php?group=eioboard&_m=knowledgebase&_a=viewarticle&kbarticleid=142
3. Moving EIOBoard’s Database Only to a Different SQL Server
  http://support.savance.com/index.php?group=eioboard&_m=knowledgebase&_a=viewarticle&kbarticleid=188

You can purchase a 2 hour block of training and an EIOBoard support staff member will assist you in moving servers over a remote session. Follow the link below for more information. http://www.eioboard.com/HelpfulGuidesandPages/Training.aspx

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