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Knowledgebase: Outlook Interface
Outlook is not Installed Error Message
Posted by Keith Colegrove on 18 February 2009 01:35 PM
EIOBoard Registry

This article addresses the issue where you get an error message when you open Outlook saying Outlook is not installed after installing the EIOBoard Outlook Interface. Most likely there is a missing or incorrect Registry entry for Outlook. In the Registry go to HKEY_CLASSES_ROOT\Outlook.Application\CurVer. The value for "(Default)" should be set to something like Outlook.Application. The EIOBoard Outlook Interface checks the value of this key and if it is missing or incorrect it is most likely the cause of your error. It would probably best to do an Outlook repair/reinstall, but you may be able to get away with just manually modifying the Registry. (It is a String Value.)