Support Suite

This article explains how to resolve an issue where you get an error trying to navigate to your EIOBoard Browser Interface stating, “An unhandled exception was generated during the execution of the current web request”.  If you see this error, you may need to disable FIPS (Federal Information Processing Standards) on your EIOBoard server. 

For Windows Server 2003:
Disable FIPS by going into the Registry Editor, navigating to “[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]”, and changing the value of the “fipsalgorithmpolicy” dword from 1 to 0. 

For Windows Server 2008:
Disable FIPS by going into the Registry Editor, navigating to “[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy]”, and changing the value of the “enabled” dword from 1 to 0. 

For more information, view the following webpages:
http://blogs.msdn.com/b/webtopics/archive/2009/07/20/parser-error-message-this-implementation-is-not-part-of-the-windows-platform-fips-validated-cryptographic-algorithms-when-net-page-has-debug-true.aspx
http://support.microsoft.com/kb/811833