Support Suite

This article documents what to do if you after installing version 7 (or higher) of the EIOBoard Intranet Installer on your server you see an error logging into the EIOBoard Browser Interface that JavaScript is not enabled, and after continuing the users do not show you get several JavaScript errors. 

First make sure that your system is running the latest version of Java.  You can obtain the latest version at http://www.java.com/en/download/manual.jsp and after the install there is a test which should confirm that Java was successfully installed.  You may need to change you Internet Options to allow JavaScript and/or add this site and your EIOBoard site to the safe sites list. 

If the Java test is successful, then most likely Internet Information Services (IIS) is not hosting JavaScript (.js) files. 

IIS6 on Windows Server 2019

• To change this, open up IIS through the Administrative Tools. 
• On the “Internet Information Services” tab click the “MIME Types…” button and check to see that the “.js” extension is in the list. 
  
  
  
• If it is not listed, click the New button and add it with Extension: “.js” and MIME type: "application/javascript". 
• You may also need to add the .js extension directly to your EIOBoard site.  You do this by clicking your site then clicking the "MIME Types" button in the IIS section.  Same as before you may need to add the extension of ".js" and the MIME type "application/javascript".

IIS6 on Windows Server 2003

To change this, open up IIS through the Administrative Tools.  Right click on the server name and go to Properties.  On the “Internet Information Services” tab click the “MIME Types…” button and check to see that the “.js” extension is in the list.  If it is not listed, click the New button and add it with Extension: “.js” and MIME type: "application/x-javascript".  You may also need to add the .js extension directly to your EIOBoard site.  You do this by right clicking your EIOBoard site and going to Properties.  Next click the "HTTP Headers" tab click the "MIME Types" button.  Same as before you may need to add the extension of ".js" and the MIME type "application/x-javascript".