Support Suite

If you would like to write of credit in Savance Enterprise follow these steps:

1. Open up the Manage Accounts Window (Accounts > Manage Accounts), search for the account who has credit you would like to write off
   

2. Click on the Credit History tab in the Accounting Manager, you can search through credit here by listing a specific Invoice number, or searching between a certain date range

3. Right click on the credit you would like to write off and click “Write Off the Undisbursed amount”
   

4. Choose the account you would like to use for the write off and hit Ok