Support Suite

There may be some instances where you need to change the PO number on an order.  This can be accomplished in a few ways.  One way is to open the original order.  Since the order has already been converted, you will need to unlock it with the Unlock Order button from the History tab.

After unlocked, the PO Number field on the Header tab can be changed to whatever you need it to be.  Make sure you hit the Save button after making the change.

The other way is within the shipper.  Once an order has been posted to loaded or beyond, the Invoicing tab becomes available.  Under the Order Summary column, change the value within the Customer PO field to whatever you need.  Make sure you hit the Save button when you are done.