Support Suite

This knowledge base article covers how to apply a single payment to invoices from different accounts.  For example, you may receive a single check that is intended to be applied to two invoices, and the invoices are under two different customer names.  In Account Receivable's Receive Money screen, first search for the first customer to bring up all their open invoices.  Go ahead and choose the payment method and amount.  Checkmark the invoices that the customer is paying from this particular account.  In this particular example, the customer has issued a $100 check and is first paying an invoice from the TEST ONLY account.

Now, hit the Find Invoices button.  The Search Invoices screen will appear.  This will allow you to enter different search criteria to pull up any open invoice in Savance Enterprise.  In this example, I will search for a different account name to display their open invoices.  In the list, checkmark the invoices you need to apply the payment to:

Once you hit the Ok button, the invoice you selected will be transferred to the Receive Money screen, and can be found at the bottom.  You can now checkmark this invoice to apply some of the payment to it.

That's all there is to it.  You can now proceed with receiving money as normal.