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Knowledgebase : EIOBoard > Frequently Asked Questions > Application Interface
     
YES, you use the EIOBoard Future Status feature in either the Web Browser, Outlook Add-in, or the Application Interfaces for EIOBoard to add appointments that will automatically update EIOBoard at the time and date for this pre-set event or appointment...
No, with EIOBoard—the Web Browser, Application, and Outlook Add-in interfaces are all included with any EIOBoard purchase.
By default when you exit out of EIOBoard it will not exit the application but instead minimize it to the System Tray. When you click on the exit button you will get a message that says the following: After minimizing EIOBoard if you try to run the ...
EIOBoard organizations are an excellent way to separate different groups of users in your EIOBoard if you are Customer-Hosted. It allows you to do the following: * Create different company settings for each organization * Limit user visibility so...
Outlook or GroupWise Synchronization can be accessed in the Application interface for EIOBoard. To access it, click on the My Status button in the upper left-hand corner of the Application, and then click the Calendar button on the bottom left-hand side...
This setting can be set by individual users on a per user basis or it can be set by an administrator user as a deployable setting and locked so it cannot be changed by non-admin users. To change this setting and deploy it to all users open the EIOBoard...
HOW TO DUPLICATE FUTURE STATUSES ON EIOBOARD CALENDAR: * Right click on the user you want to create a future status on the calendar for * Select "Calendar" * (Optional) On the left side of the screen click on the date of the first day your futu...
Making Receptionist Comments is a handy little tool if a receptionist needs to make a comment on a user's status to add details to the original comment or to add something entirely new. It is simple and very easy to use. _MAKING A RECEPTIONIST COMMENT_ ...
If you are receiving an error after upgrading from an older version of EIOBoard that says either of the following in the Web Browser: Or the following in the Application/Add-in: Follow these steps to resolve the issue: * Open up your EIOBoa...
The "More" tab is used to provide additional status information for the selected worker. The information can be chosen to be displayed for everyone to see on the main screen. USING THE "MORE" TAB: 1) Click the "Status:" button 2) Click the "M...
Sometimes it seems a little confusing when you refer to EIOBoard's texting feature because you may not know that there are actually _two_ texting features. They each have different functions and require separate licenses. This knowledgebase article wil...
If you are using zScalar Cloud Security, but are having issues accessing EIOBoard make sure your public IP is correctly added into the locations list (You must contact zScalar support for this step). You will also want to check and make sure you have ...
In EIOBoard, you can tie your Windows login to your EIOBoard login and have it automatically log you into EIOBoard upon startup. This is called "Windows Authentication." Let's say your name is John Smith. And let's say that when you log in to your Wind...